Automatic Pet Feeders FAQ

Automatic feeders can make routines calmer and more consistent. Below are the most common questions about setup, cleaning, and daily use.

FAQ

1) Are automatic pet feeders safe?
Yes when used properly. Always follow the product instructions, keep food-contact parts clean, and use portion settings that fit your pet’s needs.

2) Will an automatic feeder help with portion control?
It can. Scheduled feeding and measured portions help many pet parents maintain consistent routines and reduce overfeeding.

3) Can I use an automatic feeder for both cats and dogs?
Many models work for both, depending on kibble size and portion ranges. Check each product page for sizing and compatibility details.

4) How do I introduce my pet to the feeder?
Start gradually: place the feeder near their usual bowl, feed one meal per day through the feeder, and increase over a few days to build comfort and trust.

5) How often should I clean the feeder?
Wipe the bowl frequently and deep-clean removable parts weekly (or as recommended on the product page). Keeping the feeder clean supports hygiene and performance.

6) What if the feeder jams or isn’t dispensing correctly?
First, check the kibble size and hopper alignment, then review the product instructions. If the issue appears to be a defect, contact us and we’ll help quickly.

7) What if my feeder arrives damaged or defective?
Contact us within 30 days of delivery with your order number and clear photo/video evidence. Confirmed defects are handled with a replacement or refund—no return required.

8) Can I return it if I change my mind?
Yes—non-defective returns are accepted within 30 days of delivery if the item is unused and returned in like-new condition with original packaging and accessories. Return shipping is paid by the customer. (See our refund policy for full details.)