Shipping and Delivery FAQ

Below are the most common questions about shipping, delivery times, and tracking for orders shipped within the United States.

  1. Where do you ship?
    We currently ship to customers in the United States only.

  2. How much does shipping cost?
    Shipping is free for US orders, unless stated otherwise at checkout.

  3. How long does processing take?
    Orders are typically processed the same or next business days. During busy periods, processing may take a little longer.

  4. How long does delivery take?
    Delivery times vary by product and destination (2-4 business days) Estimated delivery timelines are shown at checkout and on the product page when available.

  5. Will I receive a tracking number?
    Yes. Once your order ships, you will receive a shipping confirmation email with tracking information.

  6. My tracking has not updated. What should I do?
    Tracking updates can take 24 to 48 hours to appear after a label is created. If tracking has not updated after 5 business days, contact us and we will help.

  7. My order says delivered, but I did not receive it. What now?
    Please check around your delivery location and confirm the shipping address on your order. If you still cannot find it, contact us as soon as possible so we can assist.

  8. Can I change my shipping address after I order?
    If your order has not been processed yet, we may be able to update the address. Contact us immediately and include your order number. Once an order has shipped, we cannot change the address.

  9. Do you ship to PO boxes or APO addresses?
    This depends on the carrier and product. If a PO box is not supported for your item, you will see this at checkout.

Contact
If you have questions about shipping or delivery, please contact us with your order number and we will respond as quickly as possible.